At GoCar Kyrgyzstan, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using our website and services.

Information We Collect

When you use our website, make a booking request, or contact us, we may collect certain personal information, including:

Name and surname.
Email address.
Phone number.
Pick-up and return details.
Driver information provided during booking.
Technical information such as IP address, browser type, and device information.

We only collect information necessary to provide our services, process bookings, and improve the user experience.

How We Use Your Information

Your information may be used for the following purposes:

Processing and managing vehicle rental reservations.
Communicating with you regarding your booking.
Providing customer support.
Improving website functionality and user experience.
Preventing fraud and enhancing security.
Complying with legal obligations.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. Cookies help us understand how visitors use our website and allow us to optimize our services.

You can control or disable cookies through your browser settings at any time.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share information with:

Vehicle rental partners necessary to fulfill your reservation.
Payment service providers for processing transactions.
Technology providers supporting website operations.
Government authorities when required by law.

All third-party service providers are expected to handle personal information securely and in accordance with applicable data protection regulations.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal information.
Object to certain data processing activities.
Request restriction of processing.
Request a copy of your personal data.

To exercise any of these rights, please contact us using the contact information provided on our website.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is processed, please contact us through the contact details available on the GoCar Kyrgyzstan website.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.